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Frequently Asked Questions
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For Enquiry
You can also send us an email and we’ll get in touch shortly, or
Mob No : +971 55 554 4076
Phone No: +971 2 645 2510
[/vc_column_text][/vc_column][vc_column width=”3/4″ css=”.vc_custom_1497863188549{margin-top: 45px !important;}”][vc_accordions][vc_accordion_tab title=”What regulations apply to home care agencies in Abu Dhabi?”][vc_column_text]
All businesses in Abu Dhabi are subject to regulation by the HAAD office. However, Abu Dhabi does not have any specific regulations or standards for home care agencies in regards to accreditation.
[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What standards must HomeCare pass to become Accredited?”][vc_column_text]To become accredited, any homecare facility must meet some accreditation get more standards specific standards concerning their business operations and caregiving staff. The organisation must :
- Have a written privacy policy;
- Provide clients with a written service agreement;
- Have procedures to respond to complaints and/or abuse;
- Directly employ & properly pay its staff;
- Properly train & supervise its staff;
- Be available 24/7 in case of an emergency;
- Conduct criminal background checks on all employees;
- Maintain general & professional liability insurance;
- Adheres to all other pertinent federal, state, and local laws;
[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How does an home care become Accredited?”][vc_column_text]Home care can apply for Accreditation by submitting documentation to the the Commissioning body that demonstrates their compliance with the Accreditation standards. Accreditation is granted only after this rigorous review, and organisation are required to renew their accreditation at least every one,two or three years based on application and accreditation awarding programme.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Who developed the Accreditation standards?”][vc_column_text]The standards were developed by a task force composed by the accredited bodies.The task force members are all industry leaders with in-depth knowledge and experience in managing home care programs and who share a commitment to providing high quality services .[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How to understand the terminology of the standards?”][vc_column_text]Each standard has an appropriate healthcare terminology/language utilised to support healthcare providers to understand and to work on the same level .Although it may seems complicated at the first approach but out healthcare consultant are more than willing to support you to understand the standards and the requirements.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”I have already enrolled and provided training for my personnel.Why do we need more training and what are the benefits ?”][vc_column_text]
Decision Support Consultancy recognise that in the current financial climate people are looking for value for money from their training.To this end we are able to provide you with the current courses that satisfy all mandatory requirements within healthcare sector.Each training is fully mapped across to meet the underpinning knowledge requirement for the relevant courses within homecare hospital, medical centre and laboratory setting.Our delivery system provide learners with the simplest,most flexible and cost effective training solution.
Our training courses offer an excellent opportunity to develop a robust individual training programme for all individuals working in healthcare system.They set out clearly what personnel needs to know and understand as they begin their healthcare journey.Furthermore we have resources to help providers and their personnel to widen the pool of knowledge and skills required in the healthcare sector.And if you want to deliver quality,person centred care then look no further.Our training programs also cover regulations, including updates to relevant laws and standards, and implementation of quality, environmental and health & safety programs Our trainings courses aim to :
- Increase provider confidence and raise workforce quality.
- Its a great way to give personnel,people who need care and support and their familes confidence in what the organisation does as its clear to see what everyone is working towards
- It helps to embed value,create a positive culture and strong ethos as everyone is working towards the same goals
- The training courses can generate a quality tool aimed as a supporting evidences used to meet any healthcare accreditation and as evidence which underpins individual personal development plan
- It helps understand the healthcare sector better,its trends,challenges and future plans
- Helps to collate,gather and analyse information to support personnel and individual about healthcare service delivery
- It helps to understand that poor practices could impact on others and the pros and cons of the healthcare provider could create a better formulas to improve opportunities for positive outcome and actions in the workplace as well as in business growth and development
- Training development allows providers and personnel to explore and reflect on their approach to practice and challenge themselves on what,why,where,when and who may impact both in positive or negative way
- With Decision Support Consultancy you get quality and personnel equipped with the best knowledge and skills hence the results can be powerful and emotional.
[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Each accredited body informed me that I need policies and procedures for my establishment however my personnel doesn’t know the difference between the two and how these can be implemented and maintained.”][vc_column_text]Our healthcare consultants will be able to give appropriate guidance in regards to policies and procedure,on how to challenge current practices and to ensure personnel understand the internal guidelines.We are also able to support with appropriate forms in regards to audits,policy review and service implementation.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”I need to conduct a Gap analysis ,Service of Excellence and any other self assessment audit tools but I have never done one.”][vc_column_text]These tools are developed to support providers to assess and understand their business especially if they are ready to apply for accreditation or not.Our healthcare consultant could help to develop,understand and implement the audits tools.We also could offer samples and examples of best practice guidance if necessary.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What are the Home Care accreditation Essentials?”][vc_column_text]
This audit tool is designed for those responsible for coordinating or implementing Joint Commission home care accreditation and standards compliance, as well as those considering accreditation.The tool will help you obtain critical updates, including :
- Top compliance issues with home care requirements and elements of performance
- Practical strategies for meeting challenging standards
- Ways to organize and prioritize self-assessment
- Effective approaches to prepare staff for the accreditation
[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Which accrediation is the best for my home care business?”][vc_column_text]
Today, the great majority of home health care facilities obtained Certification by undergoing Accreditation with one of the three major Medicare Accrediting Bodies: the Community Health Accreditation Program (CHAP), The Joint Commission (“JTC”) (formerly known as the “Joint Commission on Accreditation of Health Care Organizations or “JCAHO”) or Accreditation Commission for Health Care, Inc (ACHC)
When Home Health Agencies were first being established in the 60’s and 70’s, Medicare Certification was carried out exclusively by the states which performed inspections and reported results to CMS however Abu Dhabi does not have a specific requirement in regards to which accreditation you can apply first.
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